Liability Adjuster (Office of Risk Management [ORM] Dept., Unclassified Position) *Bilingual Preference*

Dallas is Growing. Grow With Us.

Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary The Liability Adjuster administers and supports the City-wide safety and loss control program by investigating safety issues and implementing programs to control or eliminate occupational injury or illness in the workplace. Ensures compliance with federal, state and local regulations. Job Description

Overview The Liability Adjuster administers and supports the City-wide safety and loss control program by investigating safety issues and implementing programs to control or eliminate occupational injury or illness in the workplace. Ensures compliance with federal, state and local regulations.

Essential Functions 1 Reviews claim files prior to hearing or mediation to evaluate and recommend disposition. 2 Investigates, analyzes and determines the extent of City's liability involving accidents, incidents, or other occurrences involving city property, vehicles or personnel resulting in third-party personal injury or property damage. 3 May interview medical specialists, agents, witnesses, or claimants to obtain the facts of the incident; assembles and evaluates all necessary evidence, including interviews, medical reports, site investigations, automobile and property damage estimates, photographs, and all drawings prior to making a decision on the claim. 4 Negotiates and prepares claims settlements and determines City liability based on valuation of injuries, medical reports, bills, estimates, and related facts. 5 Denies claims when investigation reveals they are unsubstantiated. 6 Processes liability claims utilizing an electronic claim administration system. 7 Documents the electronic file with claim activity and processes payments to vendors and claimants. 8 Evaluates claims based on information and liability factors. Negotiate liability ranges and determines appropriate claim settlements. 9 Conducts loss prevention investigations, performs safety audits on city property, job tasks, and facilities, evaluates potential safety hazards, and provides conclusive reports with recommended corrective action. 10 Performs any and all other work as needed or assigned.

Minimum Qualifications

Education High School Diploma. (Required)

Bachelor’s degree in business, public administration or social science field. (Preferred)

Experience Minimum Seven (7) years’ experience as a claims examiner/adjuster for Auto or Commercial casualty insurance carrier in a similar role.

A strong attention to detail along with analytical and critical thinking skills as claims adjusters must carefully review documents and policies.

Skill and experience evaluating, negotiating bodily injury claims with attorneys and claimants.

Licenses and Certifications Casualty adjuster’s License or All lines Texas Adjuster’s License Valid driver’s license with good driving record.

Bilingual Language Abilities Preferred Ability to speak a 2nd language (in addition to English) is an asset. (Preferred)

Knowledge, Skills & Abilities 1 Knowledge of Texas Tort Claims Law 2 Knowledge of State of Texas Liability and Transportation Laws 3 Knowledge of Commercial Insurance policy types, including their terms and conditions 4 Knowledge of Contract language 5 Knowledge of Dallas City Charter and City Ordinances 6 Requires effective oral and written communication skills​ 7 MS Office or similar software skills

Salary Range

$60,569.60 - $73,528.00

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.