Dispatcher

We are looking for a Dispatcher to support daily transportation operations for a logistics organization in Long Beach, California. This Long-term Contract position requires someone who can balance fast-paced communication, service-focused problem solving, and accurate coordination of shipments and driver activity. The ideal candidate brings at least 2 years of relevant experience and is comfortable using dispatch platforms, transportation management systems, and Microsoft Office tools to keep operations running smoothly.Responsibilities:• Coordinate driver assignments, shipment scheduling, and route updates to maintain efficient freight movement across daily operations.• Respond to customer and carrier inquiries by phone and email, providing timely updates and resolving service issues with professionalism.• Use computer-aided dispatch tools and transportation management systems, including TruckMate TMS, to enter, track, and manage load information accurately.• Monitor shipment progress and communicate delays, exceptions, or scheduling changes to the appropriate internal teams and external partners.• Maintain organized records of dispatch activity, customer interactions, and transportation details using Microsoft Office and related systems.• Work closely with operations and logistics personnel to support intermodal transportation needs and ensure service commitments are met.• Review incoming orders and transportation requests to confirm details, prioritize urgent needs, and align resources effectively.• Assist with process-related system updates or workflow changes within dispatch operations when needed, ensuring continuity of service.