Academic Progress Coordinator

• Complete graduation reviews and certification in partnership with academic departments.

• Complete graduation reviews and certification in partnership with academic departments.
• Review transfer evaluations for degree applicability and coordinate departmental review for course‑specific articulation.
• Support the creation, maintenance, and accuracy of transfer articulation rules and catalogs.
• Assist in executing and monitoring registration overrides and resolve prerequisite/co‑requisite issues.
• Ensure compliance with policies related to registration, general education, Gordon Rule, transfer requirements, and other progression standards.

• Participate in testing and validation activities during new feature releases or workflow launches.

• Participate in testing and validation activities during new feature releases or workflow launches.
• Provide central coordination and management of new and existing workflows within the SIS and the student success CRM, ensuring consistency, accuracy, and alignment with institutional policies.
• Identify opportunities to streamline processes, improve data quality, and enhance the user experience for students and advisors.

• Serve as a liaison to academic advisors, advising directors, and campus partners including Financial Aid, One‑Stop/Service Centers, and the Graduate School.

• Serve as a liaison to academic advisors, advising directors, and campus partners including Financial Aid, One‑Stop/Service Centers, and the Graduate School.
• Recommend improvements to academic policies, processes, and tools that impact the responsibilities of the team
• Support NCAA compliance requirements related to academic eligibility and advising documentation.
• Participate in university committees and cross‑functional workgroups, as assigned.

• Assist with departmental initiatives that support persistence, retention, and degree completion.
• Perform duties as assigned during declared campus emergencies, which may include remote or alternate‑location work.
• Other duties as assigned.

• Demonstrated exceptional attention to detail and strong technological proficiency
• Ability to analyze, interpret, and synthesize data to support sound, independent decision‑making.
• Advanced capability to review, interpret, and audit academic records with accuracy and consistency.
• Proven ability to adapt quickly and effectively in response to evolving policies, procedures, and institutional priorities.
• Strong organizational skills with the ability to prioritize multiple responsibilities, manage deadlines, and work both independently and collaboratively.
• Demonstrated commitment to high‑quality customer service, fostering positive and professional interactions with faculty, staff, and students.
• Effective written and verbal communication skills, including the ability to present information clearly and professionally.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, etc.) and other Windows‑based systems; comfort learning new tools and technologies.