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Store Operations Support Specialist
Chicago, IL, United States · Other
- Posted
- 13 Nov 2026
- Checked
- today, 09:11 IST
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- company careers site via SmartRecruiters
- Open until
- 11 Jan 2027
Chicago, IL, United States · Other
Company Description Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!
Job Description The Store Operations Support Specialist conducts operations assessments in U.S. Domino’s stores, provides hands-on training, and works with marketplace partners to improve operations. This role evaluates store performance and compliance, supports education and calibration, contributes to new programs and innovations, and uses store data and technology to plan and complete visits. What You’ll Do
• Conduct operations assessments in U.S. stores, evaluating product, service, image, food safety, team member safety, and technology and innovation. • Provide hands-on training during assessments and evaluate store systems for compliance with Domino’s standards and procedures. • Visit stores in the assigned area multiple times per year to support team objectives, including travel outside the assigned area when needed to help meet visit goals. • Facilitate educational programs focused on operations evaluation and improvement, and proactively educate the marketplace on current and revised standards. • Partner with franchise business consultants, franchisees, multi-company operators, and marketplace trainers to develop targeted training; conduct calibration visits and share best practices. • Support special programs and onboarding, gather specialized data upon request, assist with testing and rollout of innovations or product launches, and serve as an information resource for the marketplace. • Maintain timely, accurate communication with the World Resource Center, marketplace leaders, and franchisees; use store data, reports, and technology to plan visits, complete visits on schedule, arrange cost-effective travel, and participate in team and individual meetings. What You’ll Bring In addition to the technical and functional requirements of this role, successful candidates demonstrate Domino's Hungry for MORE Ways of Working: Be Curious
• Seeks clarity, asks thoughtful questions, and uncovers root causes to solve problems effectively.
• Uses information and insights to identify opportunities and drive informed decisions.
• Sets ambitious goals, challenges the status quo, and focuses on work that drives meaningful business results.
• Adapts quickly to changing priorities and business needs while maintaining focus on results.
Qualifications
Additional Information Benefits:
All your information will be kept confidential according to EEO guidelines.
From Domino's's careers page (SmartRecruiters), checked 13 Nov 2026.
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