Identity & Drv Cred Spec 1 MSA- Savannah

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Job Title: Identity & Drv Cred Spec 1 MSA- Savannah Agency: Department of Driver Services Job Requisition ID: JR0000004656 Shift: Day (United States of America) Compensation Details:

Job Description:

The Georgia Department of Driver Services (DDS) is seeking qualified candidates for: Position Title: Identity and Driver Credential Specialist 1 MSA Status: Full-Time Salary: $32,000 /annually (non-negotiable) +3,500 Supplement

About Georgia Department of Drivers Services (DDS): The Georgia Department of Driver Services (DDS) is a progressive agency that encompasses a broad range of activities and programs. Our Mission at DDS is to provide secure driver and identity credentials to our customers with excellence and respect . Job Summary: As an Identity and Driver Credential Specialists 1 for DDS, you will help make everyday life possible for thousands of State of Georgia residents. The successful candidate in this role can make a positive impact on the lives of their customers whether it’s issuing learner’s permit to teens, welcoming newcomers by converting out-of-state licenses, awarding driver licenses to first-time drivers by administering examinations or issuing identity cards in compliance with state laws and regulations. The focus of this position is working with and through others within established guidelines. The ability to interact comfortably with a diverse population is important. The successful candidate in this position must be friendly and genuinely interested in helping others. Patience and attention to detail is a major focus of the job, and those details need to be handled quickly, accurately and efficiently. High-volume centers cater to a larger customer base and consequently experience higher frequencies of incidents such as dealing with irate customers, slip and falls, road test crashes, sick customers, etc. May serve as team lead to lower-level staff. Career Mobility:

After 12 months of employment $1600 After 18 months of employment (promotion to Identity and Driver Credential Specialist 2 ) $1600

Major Service Area (MSA) DDS Customer Service Centers with a high volume of transactions (minimum of 40,000 annually) are considered MSA Centers. The agency will conduct an MSA Assessment every twenty-four months to determine if CSCs need to be added or removed from the MSA Category. The Team Members assigned to an MSA Center receive a $3,500 supplement.

The following conditions apply to Identity and Driver Credential Specialists hired after July 1, 2026, which will result in loss of the $3,500 supplement:

Duties:

Minimum Qualifications:

Preferred Qualifications: Preference will be given to those applicants who, in addition to meeting the minimum qualification above, also possess two or more of the following :

Working Conditions for this position are as follows: Road skills tests are conducted throughout the year in a variety of weather conditions including rain, wind, summer heat and cold winter days. Testing begins in the early morning hours and continues through the early evening hours. The test runs approximately 30 minutes. Walking distances, standing, very little sitting, constantly moving, good vision and hearing, climbing in trucks, bending, squatting, lifting, reaching, turning, riding in cars and trucks, driving cars and trucks, constant interaction with the public and co-workers are prerequisites.

Conditions of Employment:

Many of the following benefits are available to eligible fulltime employees on the first day of their employment:

For more information on benefits, please visit Benefits Overview | Team Georgia for State of Georgia Employees Eligible applicants not currently employed by the State of Georgia may apply on Team Georgia Careers - Jobs Current State of Georgia employees please apply via Workday. Please Read:

• Due to the high volume of applications, we are unable to provide individual status updates by phone or email. • All qualified applicants will be considered; however, not all will be selected for an interview. • Candidates chosen to move forward will be contacted directly by the hiring agency. • Applicants who are not selected will receive notification. • Please note that this posting may close at any time before the listed closing date once a suitable applicant pool has been identified. • Be sure to complete the entire application. An attached résumé does not replace a fully completed work experience section. • All candidates are subject to background to include (motor vehicle, credit, and criminal history checks). NOTE: Information in this announcement is subject to change. VACANCY OPEN TO: ALL QUALIFIED APPLICANTS We are an Equal Opportunity Employer

Minimum Qualifications: High school diploma/GED, eighteen years of age, and a valid GA Class C driver's license. Equal Employment Opportunity Employer The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.