Oracle OIC/Financial Integrations Production Support Engin

OverviewWe are seeking an experienced Oracle OIC Production Support Engineer to support a critical Oracle Finance environment during a large-scale enterprise integration effort. This role will be responsible for monitoring, supporting, and troubleshooting Oracle Integration Cloud (OIC) processes that facilitate Chart of Accounts (COA) processing and General Ledger (GL) interface loads into Oracle. The ideal candidate will have experience supporting enterprise integrations, financial system interfaces, batch processing operations, and production support activities within a high-volume environment.ResponsibilitiesProvide day-to-day production support for Oracle Integration Cloud (OIC) integrations supporting finance operationsMonitor and oversee OIC jobs responsible for Chart of Accounts (COA) processing and validationSupport GL interface loads and financial data ingestion into Oracle systemsInvestigate and resolve integration failures, job exceptions, interface errors, and data processing issuesMonitor scheduled jobs, batch processes, and integration workflows to ensure successful executionPerform root cause analysis on recurring incidents and implement corrective actions where appropriateTroubleshoot data mapping, transformation, and interface issues between upstream and downstream systemsCoordinate with Finance, Accounting, Infrastructure, and Application Support teams to resolve production issuesSupport testing, validation, deployment, and hypercare activities related to system changes and conversion eventsMaintain operational documentation, support procedures, and incident recordsAssist with process improvements aimed at increasing integration reliability and reducing operational risk