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About the job

Find your calling at Mercy!

The Health Information Technician processes and fulfills requests for protected health information (PHI) in compliance with regulations, aiming to enhance requester experience. The role addresses the provider questions regarding documentation and basic chart corrections. The role also involves managing scanned medical records to ensure quality and productivity standards are met. Position Details:

Minimum Qualifications: Education: High school diploma or equivalent; medical terminology. Experience: 1 year in HIM/medical records department or related field.

Preferred Qualifications: Education: Knowledge of anatomy and physiology. Some college preferred. Experience: 2 years in an acute care medical records department; 1 year experience in Release of Information or Analysis role in an acute care setting. Certification: RHIT or RHIA

Other Skills, Knowledge, Abilities:

  • Strong attention to detail, excellent interpersonal and communication skills, and the ability to work independently.
  • Highly motivated and organized problem solver with analytical, problem-solving, and data analysis skills.
  • Proficient in medical record regulatory requirements, research, computer skills, Microsoft Office, medical terminology, and EHR terminology.
  • Adaptable to changing needs and dynamics, with the ability to perform repetitive tasks and work on a computer for extended periods.
  • Possesses strong computer skills, as well as intermediate skills in analysis, problem-solving, and research, with strong attention to detail.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Keywords:

From MHM Support Services's careers page (Workday), checked 14 Nov 2026.

How to apply

  1. Select Apply on mercy.wd1.myworkdayjobs.com. It opens MHM Support Services's own application form in a new tab, run on Workday.
  2. Fill in the form and upload your résumé there. Jobiwork never sees your application.
  3. MHM Support Services will reply to you directly. No real employer asks you for money to apply.

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