Accounts Receivable Specialist

• Serve as a primary point of contact for our students and families regarding billing, balances, and payment options with clear and empathic communication.

• Serve as a primary point of contact for our students and families regarding billing, balances, and payment options with clear and empathic communication.
• Administer and oversee all student accounts receivable functions including creating, reviewing and maintaining student account charges in Workday Student.
• Implement, interpret, and enforce university policies related to student billing and collections.
• Review student account activity and approve or deny refund requests as appropriate.
• Reconcile student accounts receivable subsidiary ledgers and related general ledger accounts.
• Release monthly student account statements and communicate account information to students and families.

• Coordinate with the Registrar's Office, Financial Aid, Housing, and International Programs to ensure accurate student account charges and billing.

• Coordinate with the Registrar's Office, Financial Aid, Housing, and International Programs to ensure accurate student account charges and billing.
• Support registration-related processes and coordinate tuition postings schedules within Workday.
• Post and edit or review other student-related assessments, such as parking fees or late charges with the assistance of a student intern.
• Monitor student account balances and status, including holds and eligibility for registration or services

• Monitor delinquent accounts and coordinate collection efforts with external collection agencies.

• Monitor delinquent accounts and coordinate collection efforts with external collection agencies.
• Administer student bankruptcy accounts and maintain compliance with applicable legal requirements.
• Ensure compliance with FERPA, Title IV, state regulations and university policies.
• Prepare documentation and supporting materials for consortium partners.
• Prepare debt balance analyses and collection-related reports.

• Apply and reconcile student payments, waivers and refunds within Workday Student using online payments, third-party sponsorships, financial aid, and external systems.
• Prepare reports and documentation for internal and external agencies.
• Assist with month-end and fiscal year-end closing processes as it pertains to Student Accounts
• Assist with annual preparation and distribution of IRS Form 1098-T statements.
• Assist with special projects, as needed, within the scope of this position.