Order Management Specialist
- Location
- Pune, MH, India
- Work mode
- On-site
- Employment type
- Full-time
About the job
Job Description NielsenIQ is seeking a highly motivated Order Management Specialist to support the North America business by ensuring the seamless progression of customer opportunities from contract execution to revenue recognition. Reporting to the Order Management Team Lead, this role serves as a critical link between Sales, Finance, Customer Success, and other cross-functional stakeholders to drive operational excellence throughout the Quote-to-Cash (QTC) process. The ideal candidate is detail-oriented, customer-focused, and proactive, with a strong understanding of order management processes and revenue operations. This individual will be responsible for managing order intake, validating deal accuracy, supporting purchase order management, ensuring compliance with company policies, and identifying opportunities to improve efficiency across the order lifecycle. Key Responsibilities Order Processing & Revenue Enablement
- Manage day-to-day order management activities to ensure opportunities are converted to revenue efficiently and accurately.
• Review and approve sales opportunities submitted through the gatekeeper process, ensuring completeness and compliance with company guidelines.
- Review and approve sales opportunities submitted through the gatekeeper process, ensuring completeness and compliance with company guidelines.
- Support order processing activities within CRM and ERP platforms.
- Partner with Sales teams to guide them through order submission requirements and improve first-time-right order quality.
- Manage purchase order (PO) validation, tracking, and related customer documentation requirements.
- Process requests related to customer account creation, maintenance, modifications, and account block/unblock activities.
- Resolve order-related inquiries within established service level agreements (SLAs).
- Identify process gaps and recommend improvements to enhance operational efficiency and customer experience.
- Support the integration and optimization of CRM and Finance systems to improve transaction accuracy and processing speed.
- Ensure adherence to company policies, revenue recognition requirements, and internal business controls.
- Support internal and external audit activities, including statutory and compliance audits, in accordance with global and regional standards.
- Maintain accurate documentation and records related to order management activities.
- Collaborate closely with Sales, Finance, Customer Success, Legal, and other business partners to resolve operational issues.
- Effectively communicate order status, risks, and escalations to stakeholders and leadership.
Qualifications
- Bachelor's degree in Business Administration, Finance, Commerce, or a related field.
- 2-4 years of experience in Order Management, Quote-to-Cash (QTC), Sales Operations, Revenue Operations, Deal Desk, or Customer Operations.
- Strong understanding of the end-to-end Quote-to-Cash lifecycle, including order processing, invoicing, and revenue recognition principles.
- Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
- Excellent verbal and written communication skills in English.
- Strong analytical and problem-solving skills with attention to detail.
- Demonstrated ability to manage multiple priorities and meet deadlines in a dynamic environment.
- Experience working effectively with cross-functional and geographically distributed teams.
- Experience working with CRM platforms such as Microsoft Dynamics 365 (MSD), Salesforce, or similar systems.
- Exposure to ERP platforms such as SAP or equivalent financial systems.
- Experience with reporting and analytics tools such as Power BI.
Additional Information Our Benefits
• Flexible working environment
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
From NielsenIQ's careers page (SmartRecruiters), checked 29 Oct 2026.
How to apply
- Select Apply on nielseniq.com. It opens NielsenIQ's own application form in a new tab, run on SmartRecruiters.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- NielsenIQ will reply to you directly. No real employer asks you for money to apply.
Posted 15 Oct 2026 · checked 29 Oct 2026 · Report this job