Associate Manager - Process Automation
- Location
- Noida, UP, India
- Work mode
- On-site
- Employment type
- Full-time
About the job
Experience: 3-6
Position Overview
The person holding this role would be required to manage mainly the SaaS Application being used within Jeebly, including but not limited to CRM / Help Desk or service desk management tools / Call Center Applications (Zoho, FreshWorks, FreshSales, FreshDesk & Genesys), and assist Jeebly to make full use of such applications to ensure maximum productivity & process efficiency.
- CRM Administration - Manage the overall CRM platform, set up users, customize fields, ensure data integrity, and build process automation s.
- Workflow Design - Design, build, and maintain complex automated workflows, integrations (APIs), and custom scripts for marketing, sales, and service across Jeebly. Creation of automated sequences for lead handoffs, follow-ups, onboarding, customer service & much more.
- Process Mapping - Map out current business process es, identify bottlenecks, and design new automated workflows to improve efficiency and collaboration across Jeebly.
- Sales Operations - Focuses on automating the sales pipeline, lead scoring, forecasting, and sales performance tracking.
- Marketing Operations - Manage marketing automation platforms, email campaign setup, lead nurturing sequences, and campaign tracking.
- Customer Service Automation (Internal & External) - Implements chatbots, automated support tickets, and service workflows to enhance customer support efficiency across Jeebly’s ecosystem.
- Data Management - Ensure data integrity, automate data entry process es, data cleansing and syncing across systems for a unified clean view for decision making.
- Reporting & Analytics - Set up automated dashboards to track performance and insights.
- Integrations - Connecting the CRM & other applications with business tools to ensure unified views for the leadership teams.
- Training & Support - Training users on new automated process es and systems.
From Jeebly Technologies India's careers page (Keka), checked 3 Nov 2026.
How to apply
- Select Apply on jeebly.com. It opens Jeebly Technologies India's own application form in a new tab, run on Keka.
- Fill in the form and upload your résumé there. Jobiwork never sees your application.
- Jeebly Technologies India will reply to you directly. No real employer asks you for money to apply.
Posted 3 Nov 2026 · checked 3 Nov 2026 · Report this job