Product Manager, POS Hardware

Product Manager, POS HardwareLocation: Irving, TX (Onsite) | ContractOverviewOur client is seeking a Product Manager, POS Hardware to support the POS Hardware team in delivering reliable, scalable point-of-sale experiences across thousands of stores, owning day-to-day execution from discovery and requirements through testing, rollout and continuous improvement for registers, peripherals and their integrations.ResponsibilitiesIdentify opportunities to improve checkout and store execution through hardware, software, automation and data.Contribute to roadmaps for POS capabilities, device lifecycle management and store rollouts.Gather requirements from store operations, field teams, franchisees, engineering and vendors.Define and track metrics such as device availability, transaction success, checkout time and support volume.Own initiatives from discovery through launch, rollout and optimization.Write requirements, user stories, process flows and acceptance criteria for hardware, software and integrations.Work with engineering on POS applications, APIs, payment processing and device management.Coordinate testing, pilots, certification and releases with vendors, store teams and field support.Monitor performance, incidents and feedback to reduce defects.Act as liaison between business stakeholders, store users, vendors and technical teams; communicate roadmaps, release plans, risks and progress.Required QualificationsBachelor's degree or equivalent experience.3+ years in product management, business analysis or a related role.Agile experience with JIRA and Confluence.Strong requirements, analytical, communication and prioritization skills.Cross-functional work with engineering, design, operations and vendors.Preferred QualificationsRetail, restaurant, hospitality or payments environments.Hands-on POS hardware/software experience (registers, payment terminals, scanners, printers, scales, mobile devices).APIs, integrations, cloud, payment platforms or device management; POS transaction flows and store-edge/offline concepts.Hardware or software pilots, vendor management, certification and store rollouts.Pay rate: $50/hr. This is a 6 months contract position, onsite in Irving, TX. Candidates must be US Citizens or Green Card holders.