System Admin

KEY RESPONSIBILITIES 1. Server, Backup & Storage Administration * Administer and maintain the Windows Server 2019 environment, including Active Directory, user account creation/management, DNS/DHCP, Group Policy, and OS patch updates. * Configure, monitor, and troubleshoot Veeam Backup jobs; verify successful completion and periodically perform test restores to confirm data recoverability. * Manage tape drive backups - media rotation, labeling, offsite storage, and restoration when required. * Administer NAS storage - monitor capacity and disk health, manage shares and access permissions, and ensure data availability. 2. Network & Security Administration * Configure and maintain the Sophos Firewall - rules, VPN access, port forwarding, and security policies - and apply firmware/security updates. * Deploy and manage Sophos Endpoint protection across all systems - monitor and respond to threats, and keep policies and definitions current. * Administer Aruba switches - VLAN configuration, port management, and firmware updates. * Apply core networking knowledge (LAN/WAN, IP addressing, subnetting, structured cabling) to diagnose and resolve connectivity issues. * Administer and coordinate with the ISP for internet uptime, bandwidth issues, and prompt resolution of outages. 3. End-User & Peripheral Support * Provide desktop support to end users - hardware, OS, and application troubleshooting - and set up IT access for new employees. * Maintain and troubleshoot Canon (network) printers and Dot Matrix printers, including drivers, consumables, and configuration. * Maintain an accurate inventory of IT hardware, software licenses, and peripherals. 4. Physical Security & Surveillance Systems * Troubleshoot CCTV systems - camera faults, DVR/NVR issues, and footage retrieval and backup. * Troubleshoot biometric devices, handle new user creations, and manage user transfers between locations, ensuring attendance data syncs correctly with the ERP/HR system. 5. Power & Facility Infrastructure * Perform routine UPS maintenance - battery health checks, load testing, and coordinating servicing with vendors. * Monitor server room conditions (power backup, cooling) to safeguard the uptime of critical infrastructure. 6. Vendor Management & Documentation * Track and coordinate AMC schedules and renewals for all IT devices (servers, network equipment, UPS, CCTV, biometric devices, printers) and ensure timely servicing. * Coordinate daily with the company's IT consultant (Proxinet) on open issues, escalations, and planned maintenance.* Maintain documentation - asset registers, network diagrams, SOPs, and incident/resolution logs - in line with the company's SOP-driven practices. MUST-HAVE SKILLS Technical Proficiency * Hands-on experience administering Windows Server 2019 (Active Directory, user management, DNS/DHCP, Group Policy). * Experience with Veeam Backup solutions, tape drive backup, and NAS storage administration. * Experience configuring and troubleshooting Sophos Firewall and Sophos Endpoint security. * Experience with Aruba switch administration and solid core networking fundamentals. * Hands-on desktop support experience - hardware, OS, and application troubleshooting. * Experience troubleshooting CCTV and biometric attendance systems, including user creation and inter-location transfers. * Familiarity with maintaining Canon network printers and Dot Matrix printers, and basic UPS/power backup maintenance. Problem-Solving & Ownership * Ability to methodically diagnose infrastructure issues and identify root causes rather than applying temporary fixes. * Strong ownership mindset and discipline to follow structured processes and SOPs consistently. * High attention to detail in AMC tracking, asset records, and incident documentation. * Comfortable coordinating daily with external vendors, AMC providers, and IT consultants (e.g., Proxinet) to resolve issues and track renewals. JOB REQUIREMENTS Educational Qualification * Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field (BCA, B.Tech/B.E., or equivalent) - mandatory. Experience * 1-3 years of relevant experience in a system administration / IT support role. * Freshers with strong technical fundamentals across the above areas may also apply. * Prior exposure to manufacturing / multi-location environments is an advantage. Special Requirements * Good communication skills and the discipline to follow structured processes and SOPs consistently. * Willingness to work on-site at the Nizamabad office, with occasional travel for biometric device setup/transfers across locations. * Availability for occasional urgent system issues outside standard working experience 5 working at a client of randstad india

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